Frequently Asked Questions

Everything you need to know about shopping with First Day.

How long will it take to receive my order?

Standard shipping typically takes 3 to 5 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Currently, First Day ships to the United States and Canada. We are working on expanding our logistics to reach more international destinations in the near future.

How can I track my package?

Once your order is processed, you will receive an email with a direct link to the carrier's tracking page. You can also log into your account on our website to view your order status.

Are your products covered by a warranty?

Yes, all products purchased through First Day come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality items.