Returns & Exchanges

At First Day, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return window for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to receive a pre-paid shipping label.

• 2.
  Pack Your Items

  Securely place the products in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.